As soon as an event occurs we can process the claim. An event is the insolvency of the company (debtor). If the debt collection service is used we will simply cover the fees directly.
We aim to dramatically improve the time to payout claims and estimate 95% of claims will be paid within 48hrs.
What excess can I expect?
Rather than a fixed excess we use co-insurance.
This is typically 10% of the claim value, although this may vary. The co-insurance percentage will be presented before you purchase your policy.
What is co-insurance?
Unlike a fixed excess, a co-insurance deductible is a percentage of the claim value so if you have a smaller claim due to partial debt recovery your deductible will go down too.
Is my data secure?
Yes. We adhere to strict policies regarding the use of your data in line with the requirements of the Data Protection Act. We are registered with the Information Commissioner's Office, with registration number ZA259762.