Claims

Nimbla helps protect your cash flow if a customer is unable to pay you.
Here's how to make sure your claim gets approved.

How do I claim?

Notify Nimbla

If a customer becomes insolvent, you will receive a letter of confirmation from the administrators. You must forward this to Nimbla within 5 days.

Receive payment

We'll check your documents and aim to pay you within 30 days. To help  make sure that your claim is accepted, please follow the steps below.

Submit documents

Please submit your claim using this form within 30 days of the insolvency, including these documents. We’ll keep you posted about your claim's status.

Nimbla in action

1
2

Remind customers to pay

A week before the invoice due date, contact your customer's accounting team with a polite reminder to pay.
3
4
5
6

When payment is due, do this

If your customer pays on time, mark the invoice paid in the Nimbla App. Notify Nimbla of any late payments within 5 days. Tell us about any Notifiable Events immediately.

Pursue payment

Document your attempts to recover payment before the invoice is 30 and 45 days overdue. After 67 days, you must place your debt with Koguda collections.

Get paid despite the default

The claims approval process can take up to 30 days if the claim is contested. Once approved, we'll pay you 90% of the invoice minus VAT within around 5 working days.

Log into Nimbla

Check the risk of an invoice not getting paid by signing up to Nimbla and logging in. Click on 'Quotes', enter the invoice details and review our T&Cs before purchasing a policy.

Submit a claim

You must submit your claim within 30 days of receiving the insolvency confirmation letter. Drag and drop your documents into Nimbla’s simple claims form, and we’ll do the rest.
“We’ve made the claims process simple and stress-free
so you can continue to get paid through us.”
Flemming Bengtsen — Nimbla Founder

Frequently asked questions

What type of losses can I claim for on my insurance?

You can claim if your buyer is declared insolvent (by way of receivership, administration, liquidation, winding up or a court approved compromise with all creditors) or is declared bankrupt.

When can I submit a claim?

You can submit an insurance claim once you’ve received confirmation from the administrators.

When will I receive my payment after submitting a claim?

Not everything as there’s a standard deductible charge of 10%. We aim to pay you within 30 days once your claim has been approved.

Will I get the full amount back?

Not everything as there’s a standard deductible charge of 10%. We aim to pay you within five working days once your claim has been approved.