You can claim for losses when your customer has been declared insolvent.
You can submit an insurance claim once you’ve received confirmation from the administrators.
You will receive payment after we’ve reviewed and approved your insurance claim. We aim to pay out within five working days.
Not everything as there’s a standard deductible charge of 10%. When your claim is approved, you will get back 90% of the invoice value — excluding VAT. We aim to pay you within five working days once your claim has been approved.